FAQs

What is included with the price of my plant?

All of our plants come pre-potted in eco-friendly soil with your choice of potting. Each plant arrives with a soil bag, information card, and moisture meter to ensure your plant thrives in its new home.*

This can be taken off at the end of your purchase.

When can I get my plant delivered?

Orders are typically delivered within 7-10 business days. In order to ensure your new plant(s) arrive happy and healthy, we ship directly from our greenhouses to your door.  Plants may be delayed during the holiday seasons due to a high volume of orders.

Which plants are the easiest to take care of?

We highly recommend the Parlor palm, Zz plant, and the Calathea rattlesnake. All of these are personally suggested plants for anyone looking to start off easy.(view our Recommended for newcomers section) 

How can I take care of my plant?

A plant requires the basic nutrients such as sunlight, food, and watering. How they obtain these essential nutrients to survive is solely based on you and how you care for it as a plant parent.(view our Plant care section)

 What health and safety measures are you taking in light of COVID-19?

We prioritize the safety and well-being of our team members, their families, and our customers. As we navigate the current health crisis our employees will be required to:

  • Practice reasonable sanitation and hand-washing
  • properly ventilating delivery vehicles throughout the day
  • sanitize every pot the plant is stored in
  • wear gloves and mask throughout the shipping process

What are your soil types?

Our soil is organic and eco-friendly providing the best nutrients for your healthy house plant! These soil conditions will allow your plants to thrive in any given setting.

Do I need to sign for my delivery?

As a measure of social distancing and to minimize any potential risk of of exposure for both carriers and our customers, all deliveries will not require a signature.